At OneClickGo, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Address or project location
• Any details you voluntarily provide through enquiry forms, calls, or emails

1.2 Technical Information

• IP address
• Browser type and version
• Device type
• Pages visited and browsing behaviour
• Cookies and tracking technologies

1.3 Project-Related Information

• Service requirements
• Property specifications
• Budget or project timeline (if shared)

2. How We Use Your Information

We use your information to:

• Provide quotations, respond to enquiries, and deliver services
• Communicate with you regarding your project or service request
• Improve our website, user experience, and services
• Maintain internal records and project documentation
• Send updates or promotional content (only with consent)

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share your information only with:

• Verified contractors, suppliers, or service partners related to your project
• Legal authorities if required by law
• Professional advisors (e.g., accountants, legal counsel) for business compliance

All partners adhere to strict confidentiality and data protection standards.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Analyse website traffic
• Understand user preferences
• Improve performance and security

You can modify your browser settings to decline cookies at any time.

5. Data Storage and Security

We take data security seriously. Your personal information is stored securely using appropriate technical and organisational measures to prevent:

• Unauthorised access
• Loss or misuse
• Modification or disclosure

Only authorised personnel have access to your data.

6. Your Rights You have the right to:

• Request access to your personal data
• Correct inaccurate or incomplete information
• Request deletion of your information (where applicable)
• Withdraw consent for marketing communications
• Ask how your data is being used

To exercise your rights, contact us using the details below.

7. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before submitting your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be available on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

OneClickGo
Email: info@oneclickgo.co.uk
Address: 29 Hall Gardens
London E4 8HR